Step-Saver Data Systems, Inc., a software reselling company, purchased computer terminals and software from both Wyse Technology and The Software Link, Inc. (TSL). Each transaction involved the exchange of a purchase order by Step-Saver and an invoice or box-top license by Wyse and TSL, which included terms that differed from those on Step-Saver's form. Specifically, the box-top license contained a disclaimer of warranties, a point not acknowledged in Step-Saver's documents. When Step-Saver faced performance issues with the software and terminals, it sued Wyse and TSL for breach of warranty. The court was tasked with determining whether the terms in the box-top licenses became part of the contract, affecting Step-Saver's claims.
Whether the additional terms in the box-top license provided by Wyse Technology and TSL became part of the contract under UCC § 2-207, therefore affecting the warranty terms.
Under UCC § 2-207, additional terms in acceptance or confirmation forms can become part of the contract unless: (a) the offer expressly limits acceptance to its terms, (b) they materially alter the contract, or (c) objection to them is made within a reasonable time.
The Third Circuit held that the additional terms in the box-top licenses did not become part of the contract, as they were material alterations and thus were not binding on Step-Saver.
The court observed that the terms in the box-top licenses materially altered the original agreement between Step-Saver and the defendants. A material alteration under UCC § 2-207(2) occurs if the terms would result in surprise or hardship if incorporated without express awareness by the other party. In this case, the warranty disclaimers were deemed to potentially limit Step-Saver's rights under the agreement substantially, thus constituting a material alteration. Moreover, Step-Saver had not expressly agreed to these terms, nor was there any indication of awareness that would suggest consent to include such disclaimers.
This case is significant as it clearly illustrates the application and nuances of UCC § 2-207, providing a precedent for how additional terms in non-negotiated forms are treated during contract formation. It serves as a keystone for understanding how courts adjudicate contract disputes involving standard form contracts and when additional terms become binding. The decision underscores the necessity of explicit acceptance of all terms for them to be enforceable, particularly emphasizing the role of material alteration, consent, and reasonable expectation in contract law.
The Step-Saver Data Systems v. Wyse Technology case offers critical insights into contract formation under the UCC, illustrating how courts address the 'battle of the forms.' Through its analysis of material alteration and the need for explicit consent to additional terms, the decision reiterates the necessity of careful contract drafting and negotiation in business transactions.